TESTIMONIALS

The following testimonials are just a sample of the feedback we have received from voluntary surveys given out after a service call.
View Testimonials about: General Testimonials | Furnace Installation | Fireplace Installation | Duct Sanitizing | Air Conditioner Installation |

GENERAL

"As a second generation Erv Smith customer, I can remember my father saying, 'This is a company you can trust.' It was good advice!"
-Bud and Faith, Eau Claire, WI

"You have been serving us very well for 27 years."
-Arthur, Eau Claire, WI

"Your timely service and your products are all excellent. We have highly recommended your company to our friends."
-Leonard and Marion, Menomonie, WI

"More companies need workers as courteous and concerned about things as yours are. Excellent staff."
-James, Altoona, WI

"Your company did an excellent job. The salesman was knowledgeable and extremely helpful. The installers were unobtrusive and did a great job cleaning up."
-Jeff, Menomonie, WI

"I liked the fact that the bill was exactly what the salesman quoted me. No one likes surprises."
-Daryl, Eau Claire, WI

"I have dealt with representatives from several departments in your company. All of them have been very professional, knowledgeable and courteous. I am very satisfied with your company and the people who work for you."
-Linda, Eau Claire, WI

"We were very pleased with all facets of sales and installation. Very courteous and efficient staff all the way around!"
-Daniel, Eau Claire, WI

"I have always had tremendous service from your company and this time was no different. Keep up the great job!!"
-Dale, Eau Claire, WI

"VERY satisfied. Thank you."
-Todd, Wheeler, WI

"I have always been satisfied with your employees who respond to my calls. Also, to your courteous office personnel."
-Joyce, Altoona, WI

"As usual, we received very professional and courteous service"
-Don and Ruth, Eau Claire, WI

"Thank you for a very good job."
-Richard, Altoona, WI

FURNACE INSTALLATION

"Thank you so much. I couldn't believe I could get such excellent help so quickly. My old furnace had been running bad for a long time. The air in my house is a lot different now with my new furnace."
-Leona, Fall Creek, WI

"A friend purchased from you several years ago and recommended you. I was amazed that I had a new furnace in 4 days. The salesperson was very friendly and efficient. The installers also did a great job. Thank you for your excellent customer service. I love my Trane!"
-Ann, Eau Claire, WI

"We were very pleased with how courteous, professional and friendly the installer was when putting in our new furnace. It was a pleasure to have someone of his level do the work for us. Thanks for a job well done!"
-Sherry and Everett, Elk Mound, WI

"Forced air furnace is A-1 PLUS!"
-Louise, Agusta, WI

"We were very pleased with the people who installed our new furnace and for your past service when working on our 32 year old furnace."
-Jim and Karen, Eau Claire, WI

"We are extremely pleased with our new furnace. The installer was very professional. He did a very thorough, meticulous, neat job. He was extremely careful not to harm our walls, woodwork, furniture and floors. The installer answered all our questions and kept us informed on the completion status. It's been nice doing business with you."
-Marie, Spring Valley, WI

"We are very pleased with everything! We appreciated the salesperson's quick response to our call and his input as to what needed to be done. Also, the service technician was very impressive in his work ethics and helpful attitude. Thank you!:
-Jan and Leroy, Fall Creek, WI

FIREPLACE INSTALLATION

" We are very pleased with our new fireplace. The service and installation was excellent. We would definitely do business with Erv Smith Services again!"
-Brent, Durand, WI

"Excellent service throughout. The fireplace insert performs as represented and the installation workmanship was superior. Thank you."
-George, Eau Claire, WI

"We are VERY pleased with our new fireplace!"
-Tim, Hayward, WI

DUCT SANITIZING

"I was more than satisfied with the duct sanitizing service. The area was cleaned up better than before the serviceperson came! He was extremely courteous and I could trust him completely while leaving my house."
-Elaine, Bloomer, WI

"Very happy that I had the duct sanitizing job done. Everything is so clean and working quietly."
-Dorthy, Menomonie, WI

"I have already recommended the Duct-Sanitizing Plus service to my friends. The service was excellent and my furnace is running very efficiently."
-April, Arkansaw, WI

"The duct-sanitizing technician was very courteous, on time and did a great job."
-Scott, Menomonie, WI

"The technician took extra effort to clean very dirty ductwork and to help us find an answer to the dampness in our house."
-Scott and Kate, Eau Claire, WI

"My husband was very impressed by the good job done by the duct sanitizing technicians at our rental house. As a result we will be calling for more work to be done not only at our rental property but for our home as well."
-Don and Jean, Elk Mound, WI

"The duct sanitizing technicians were great! They were thoughtful in removing shoes, laying down drop cloth, etc."
-Katie, Eau Claire, WI

"We really appreciated how kind both the customer service person and the technicians were. They all treated us like family. Also, I do not wake up sneezing anymore. The very first morning I noticed a difference. THANK YOU!"
-Jeff and Geri, Colfax, WI

"The service technician was very courteous and professional. I was able to inspect the ductwork myself and was very surprised to see how clean everything had gotten."
-Trenton, Eau Claire, WI

"Very professional service. I would recommend the duct sanitizing to everyone. The service technicians are excellent workers."
-Mark, Eau Claire, WI

"The service technician did an excellent job! He explained everything and made some suggestions. We will gladly recommend the Duct Sanitizing Plus service to our friends. Thanks for a job well done."
-John and Barb, Chippewa Falls, WI

"The service technician was a great worker. He was very neat and cleaned up all the mess from the duct sanitizing job. He turned the furnace on after he was done and everything worked!"
-Richard, Strum, WI

"The service technicians were on time, polite, friendly and did a great job. I would definitely recommend the duct sanitizing service provided by your company."
-Gil and Sandy, Eau Claire, WI

"I feel that the service people did a fantastic job! I also feel confident that the duct-sanitizing job was completed with expertise and professionalism."
-Jan, Chippewa Falls, WI

"The technician who was sent to our home to sanitize the ductwork was very courteous and friendly. He made an extra effort to put me at ease. I was comfortable with him in my home."
-Frances, Colfax, WI

AIR CONDITIONER INSTALLATION
"We were very impressed with the salesperson's knowledge and practicality. The installer was friendly, respectful and thoroughly explained the air conditioning system and thermostat to us. We have already recommended Erv Smith to friends."
-Chad, Eau Claire, WI

"I only hope I am as pleased with the air conditioning unit itself as I was with the company and the installer. I would highly recommend Erv Smith. The installer was just excellent - I hardly knew he was here but he was thorough in answering any questions."
-Cecelia, Bloomer, WI

"I had spent the last 6-9 months trying to get information and quotes from 4 other local businesses without any response. You guys were off the charts in comparison. In 3 days you had responded with an estimate and installed the air conditioning unit. You have since been back to fine-tune it for top efficiency. Thank you!"
-April, Arkansaw, WI

"Your company was just great to work with. Your salesperson made the whole process easy and comfortable for me. The service technician who installed the air conditioner also did an outstanding job."
-Brent, Chippewa Falls, WI