The following testimonials are just a sample of the feedback we have
received from voluntary surveys given out after a service call.
View Testimonials about: General Testimonials |
Furnace Installation |
Fireplace Installation | Duct Sanitizing |
Air Conditioner Installation
|"As a second generation Erv Smith customer, I
can remember my father saying, 'This is a company you can
trust.' It was good advice!"
-Bud and Faith, Eau Claire, WI
"You have been serving us very well for 27 years."
-Arthur, Eau Claire, WI
"Your timely service and your products are all excellent. We
have highly recommended your company to our friends."
-Leonard and Marion, Menomonie, WI
"More companies need workers as courteous and concerned about
things as yours are. Excellent staff."
-James, Altoona, WI
"Your company did an excellent job. The salesman was
knowledgeable and extremely helpful. The installers were
unobtrusive and did a great job cleaning up."
-Jeff, Menomonie, WI
"I liked the fact that the bill was exactly what the salesman
quoted me. No one likes surprises."
-Daryl, Eau Claire, WI
"I have dealt with representatives from several departments in
your company. All of them have been very professional,
knowledgeable and courteous. I am very satisfied with your
company and the people who work for you."
-Linda, Eau Claire, WI
"We were very pleased with all facets of sales and installation.
Very courteous and efficient staff all the way around!"
-Daniel, Eau Claire, WI
"I have always had tremendous service from your company and this
time was no different. Keep up the great job!!"
-Dale, Eau Claire, WI
"VERY satisfied. Thank you."
-Todd, Wheeler, WI
"I have always been satisfied with your employees who respond to
my calls. Also, to your courteous office personnel."
-Joyce, Altoona, WI
"As usual, we received very professional and courteous service"
-Don and Ruth, Eau Claire, WI
"Thank you for a very good job."
-Richard, Altoona, WI
|"Thank you so much. I couldn't believe I
could get such excellent help so quickly. My old furnace had
been running bad for a long time. The air in my house is a lot
different now with my new furnace."
-Leona, Fall Creek, WI
"A friend purchased from you several years ago and recommended
you. I was amazed that I had a new furnace in 4 days. The
salesperson was very friendly and efficient. The installers also
did a great job. Thank you for your excellent customer service.
I love my Trane!"
-Ann, Eau Claire, WI
"We were very pleased with how courteous, professional and
friendly the installer was when putting in our new furnace. It
was a pleasure to have someone of his level do the work for us.
Thanks for a job well done!"
-Sherry and Everett, Elk Mound, WI
"Forced air furnace is A-1 PLUS!"
-Louise, Agusta, WI
"We were very pleased with the people who installed our new
furnace and for your past service when working on our 32 year
-Jim and Karen, Eau Claire, WI
"We are extremely pleased with our new furnace. The installer
was very professional. He did a very thorough, meticulous, neat
job. He was extremely careful not to harm our walls, woodwork,
furniture and floors. The installer answered all our questions
and kept us informed on the completion status. It's been nice
doing business with you."
-Marie, Spring Valley, WI
"We are very pleased with everything! We appreciated the
salesperson's quick response to our call and his input as to
what needed to be done. Also, the service technician was very
impressive in his work ethics and helpful attitude. Thank you!:
-Jan and Leroy, Fall Creek, WI
|" We are very pleased with our new fireplace.
The service and installation was excellent. We would definitely
do business with Erv Smith Services again!"
-Brent, Durand, WI
"Excellent service throughout. The fireplace insert performs as
represented and the installation workmanship was superior. Thank
-George, Eau Claire, WI
"We are VERY pleased with our new fireplace!"
-Tim, Hayward, WI
|"I was more than satisfied with the
duct sanitizing service. The area was cleaned up better than
before the serviceperson came! He was extremely courteous and I
could trust him completely while leaving my house."
-Elaine, Bloomer, WI
"Very happy that I had the duct sanitizing job done. Everything
is so clean and working quietly."
-Dorthy, Menomonie, WI
"I have already recommended the Duct-Sanitizing Plus service to
my friends. The service was excellent and my furnace is running
-April, Arkansaw, WI
"The duct-sanitizing technician was very courteous, on time and
did a great job."
-Scott, Menomonie, WI
"The technician took extra effort to clean very dirty ductwork
and to help us find an answer to the dampness in our house."
-Scott and Kate, Eau Claire, WI
"My husband was very impressed by the good job done by the duct
sanitizing technicians at our rental house. As a result we will
be calling for more work to be done not only at our rental
property but for our home as well."
-Don and Jean, Elk Mound, WI
"The duct sanitizing technicians were great! They were
thoughtful in removing shoes, laying down drop cloth, etc."
-Katie, Eau Claire, WI
"We really appreciated how kind both the customer service person
and the technicians were. They all treated us like family. Also,
I do not wake up sneezing anymore. The very first morning I
noticed a difference. THANK YOU!"
-Jeff and Geri, Colfax, WI
"The service technician was very courteous and professional. I
was able to inspect the ductwork myself and was very surprised
to see how clean everything had gotten."
-Trenton, Eau Claire, WI
"Very professional service. I would recommend the duct
sanitizing to everyone. The service technicians are excellent
-Mark, Eau Claire, WI
"The service technician did an excellent job! He explained
everything and made some suggestions. We will gladly recommend
the Duct Sanitizing Plus service to our friends. Thanks for a
job well done."
-John and Barb, Chippewa Falls, WI
"The service technician was a great worker. He was very neat and
cleaned up all the mess from the duct sanitizing job. He turned
the furnace on after he was done and everything worked!"
-Richard, Strum, WI
"The service technicians were on time, polite, friendly and did
a great job. I would definitely recommend the duct sanitizing
service provided by your company."
-Gil and Sandy, Eau Claire, WI
"I feel that the service people did a fantastic job! I also feel
confident that the duct-sanitizing job was completed with
expertise and professionalism."
-Jan, Chippewa Falls, WI
"The technician who was sent to our home to sanitize the
ductwork was very courteous and friendly. He made an extra
effort to put me at ease. I was comfortable with him in my
-Frances, Colfax, WI
|"We were very impressed with the
salesperson's knowledge and practicality. The installer was
friendly, respectful and thoroughly explained the air
conditioning system and thermostat to us. We have already
recommended Erv Smith to friends."
-Chad, Eau Claire, WI
"I only hope I am as pleased with the air conditioning unit
itself as I was with the company and the installer. I would
highly recommend Erv Smith. The installer was just excellent - I
hardly knew he was here but he was thorough in answering any
-Cecelia, Bloomer, WI
"I had spent the last 6-9 months trying to get information and
quotes from 4 other local businesses without any response. You
guys were off the charts in comparison. In 3 days you had
responded with an estimate and installed the air conditioning
unit. You have since been back to fine-tune it for top
efficiency. Thank you!"
-April, Arkansaw, WI
"Your company was just great to work with. Your salesperson made
the whole process easy and comfortable for me. The service
technician who installed the air conditioner also did an
-Brent, Chippewa Falls, WI